Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 1 - 2 weeks
  • Europe : 2 - 3 weeks
  • Australia, New Zealand and Oceania : 2 - 3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 2 days of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order?

Please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Some of your listings are marked as PRE-ORDER. What does that mean?

I make every pendant in the store, and sometimes I will run out of stock on certain items. PRE-ORDER means I'm making more, so it will take 2-3 weeks before the pendant is ready to ship. By purchasing a PRE-ORDER item, you are getting the very next pendant that is ready to ship. I promise you it's worth the wait! :D

I received a Loyalty Card with my pendant - how do I redeem this?

With each purchase, I will send you a Loyalty Card. Each pendant you purchase will earn you one stamp or punch for the card. Multiple cards can be combined, so if you order four pendants this time and six next time, send a pic of the two cards to redeem your free item.

You can even use your Loyalty Card when you visit my booth at craft fairs and expos!

I'm buying this for a friend, do you offer gift wrapping?

Yes! During check-out, you can select your choice of

- A free 18" 2mm silver plated snake chain
- A free 18-20" 2mm black leather cord with a clasp
- A free 1" diameter silver tone key ring with 1 inch chain.

Every pendant is shipped in its own stamped cotton drawstring bag with business cards, a Loyalty Card, and a small crystal. All orders are shipped in a bubble envelope with no receipt.

How do you make your pendants?

Each eye-catching glass pendant starts as a crystal clear domed glass cabochon. The high-quality laser printed digital image is securely bonded to the reverse side of the glass using a multi-stage process with various jewelry resins, rendering a 3-dimensional effect. The final layer on the back side of the pendant is opaque white jewelry resin.

Each pendant in our store comes with your choice of 18 inch necklace - silver plated snake chain or black leather cord. The pendants also make great key chains and zipper pulls.

I'm allergic to some metals - can I still wear your jewelry?

The metal loop at the top of each pendant (or "bail") is nickel, lead, and cadmium-free. If you are concerned about an allergic reaction, I suggest coating the bail in a thin layer of clear nail polish.

I cannot guarantee the metal content of any snake chains, leather cord clasps or key chains that come as free accessories with the pendants.

Are the pendants waterproof? Do they need any special care?

No - they are water resistant but not waterproof. While the pendants can be submerged for a few minutes (sometimes even hours) without lasting damage, I recommend removing the pendants before swimming, bathing, or showering.

If the pendant gets wet (or dirty), it can be cleaned with a soft cloth.

Legal imprint